At Dominion Valley Animal Hospital, we take the health and wellbeing of our clients, patients, and team very seriously. We appreciate your cooperation with our COVID-19 protocols, and we are pleased to announce that we can now allow clients into the building on a limited basis.
Please note our new procedures:
- One person per pet will be allowed in the building.
- Masks are required for anyone entering the hospital.
- Pre-screening questions will be asked, and temperatures will be taken before admittance to the hospital.
Our safe and convenient curbside service is still available if you would prefer to wait in your car. If you choose this option, please call when you arrive, and a NOAH team member will meet you at your vehicle to collect your pet.
We will review recommendations over the phone. Once the examination and treatments are complete, a team member will collect payment via debit/credit card over the phone. Then we will bring your pet, any medications/foods, and discharge paperwork to you at your car.
Prescription and Food Pick-up
Please contact the hospital in advance for prescription and food refills. When your prescription is ready for pick-up, we will contact you. When you arrive, please call so your payment can be processed, and we will be happy to bring your medications/food to your vehicle.
We want to remind you that we also have a trusted online pharmacy partner who can deliver your pet’s supplies directly to your home. Shipping is free on many orders, and there’s also an AutoShip option that will send your pet’s regular meds and foods to you on schedule.
We hope our efforts will help slow the spread of COVID-19 in our area, allowing our team to continue to be available to you and your pet. We thank you for your continued understanding and patience.
~ The doctors and staff of Dominion Valley Animal Hospital